Information security policy
This Privacy Policy discloses how we collect, store and process information or personal data (“Personal Information”) of our customers through the website. We are committed to protecting the privacy of our customers’ personal information and will make every effort and use appropriate measures so that the information that customers provide us during the use of the website is protected from unauthorized access.
However, we cannot guarantee to prevent all unauthorized access. In case of unauthorized access beyond our control, the company shall not be liable in any way for any claim, dispute, or damage arising out of or in connection with that unauthorized access.
To better understand the policy in the collection, storage, and use of personal information of the users of this website, please read the privacy policy below:
I. Purpose and scope of personal information collection
To access and use some services at the website, you may be required to register with personal information (Email, Full Name, Contact Number, …). All information declared must be accurate and legal. Our website is not responsible for any legal liability of the declared information. We may also collect information about visits, including the number of pages you view, the number of links you click, and other information related to connecting to our website. We also collect information that the Web browser you use every time you visit the website, including IP address, browser type, language used, time, and addresses accessed by the Browser.
II. Scope of information:
The information collected through the website inochi.vn will help us:
- Support customers when buying products
- Answer customer questions
- Conduct customer surveys
- Carry out promotional activities related to inochi.vn products and services.
– Customers who need to request support or have questions want to transfer information to us through the inochi.vn website, you may be required to register with us for personal information (Email, full name, phone number…). All information declared must be accurate and legal. inochi.vn does not take any responsibility related to the law of the declared information.
– When necessary, we may use this information to contact you directly in the form of: send letters, orders, thank you letters, technical and security information, ….
We are committed to using Customers’ personal information only for the purposes and scope announced. In the event that any scope of use arises outside of the purpose, we will send announce and use it only with the consent of the Customer.
III. Information storage time
We will store the personal information provided by customers on our internal systems during the process of providing services to customers or until the purpose of collection is fulfilled or when the customer requests to cancel the information provided.
IV. Persons or organizations that may have access to information
Customers agree that: in case of necessity, the following agencies/organizations/individuals have the right to access and collect their information, including:
- Administration
- Competent state agency
- The complainant proves the customer’s contravention. (if)
V. Address of the unit that collects and manages personal information
TAN PHU VIETNAM JOINT STOCK COMPANY
314 Luy Ban Bich, Hoa Thanh Ward, Tan Phu District, Ho Chi Minh City
Hotline: 18007009
online@tanphuvietnam.vn
VI. Methods for customers to access and modify their personal data
Customers have the right to check, update, correct or cancel any of their information by logging into their account and accessing the admin page of their account or contacting the Administration for support. However, any modification, addition, or deletion of any personal information must still fully and strictly comply with the regulations on information about account registration on the website.
VII. Commitment to protecting customer’s personal information
We are committed to keeping your personal information secure in any way possible. We will use a variety of information security technologies to protect this information from unintended retrieval, use, or disclosure. We recommend that you keep your password-related information confidential and not share it with anyone else. If you use a shared computer, you should log out, or exit all open Website windows.
VIII. Method for receiving and settling complaints related to personal information
Customers have the right to send complaints about the disclosure of personal information to third parties to the management board of Inochi.vn, to the company address, or via email: online@tanphuvietnam.vn
The Company is responsible for taking technical and professional measures to verify the reflected contents.
The processing time for complaints related to personal information is 7 days.
IX. Contact
We always welcome your comments, contact, and feedback about this “Privacy Policy”. If you have any questions, please contact us at
TAN PHU VIETNAM JOINT STOCK COMPANY
314 Luy Ban Bich, Hoa Thanh Ward, Tan Phu District, Ho Chi Minh City
Hotline: 18007009
online@tanphuvietnam.vn